Format: Video of Slides with Audio
Presenter: Sam Allman
Luxury vinyl tile (LVT) is one of the fastest-growing flooring categories in today?s market. With so many different installation options available, including loose lay, tape systems, clic and locking systems, floating with no locking mechanism and glue down, it is important to understand the features and benefits of each and what differentiates one LVT from another. This session will also explore the right environment for each product and installation issues and challenges that you must be aware of such as acclimation and floor preparation. Finally, we will discuss how you can ask the right questions to determine each customer?s specific needs and expectations, so you can recommend the right product every time.
Upon completion of this session, participants should be able to:
? Identify the features and benefits of the available LVT options
? Ask the right questions to determine the needs and clarify the expectations of each customer
? Recommend the best product based upon the individual needs of the customer and the environment where the product will be installed
? Explain the reasoning behind their recommendation including installation issues and challenges of the environment where the product will be installed
This session was designed for participants with Introductory to Intermediate experience (up to 10 years of experience in the industry).