Format: Video of Slides with Audio

Presenter: Peter T De Kok

One of the most important aspects to running a successful business is understanding what metrics are important to measure and how to measure your company against competition. This session, presented by the Marble Institute of America, will define business benchmarking and discuss what metrics should be measured to insure a company?s success. The session will also discuss resources for finding industry benchmarks so a company can better measure their metrics against others in the industry. ? Discuss business metrics and how these measurements affect a company?s efficiency ? Create a plan to identify and measure important metrics that are tied to a company?s success ? Discover industry benchmarks that will help a company measure important metrics against industry norms ? Identify how to use industry benchmarks to inform future actions that will grow your business