From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Ma. Gemma Esmalla, Linda Rakoski

Preventing falls is critical to maintaining patient safety and improving care. Fall prevention also serves as a basic measure of nursing quality. Learn how Presence Saints Mary and Elizabeth Medical Center empowers both nurses and patients to prevent falls through a comprehensive initiative focused on increased staff awareness and patient engagement through transparency, communication tools and education. Presence Saints Mary and Elizabeth Medical Center is a 2016 Press Ganey Success Story Award? winner.