27867 - Correlations of Technology and Safety Burden on Patient Experience [ ]

Product 49 of 86

From: 2016 National Client Conference & Executive Leadership Conference

27867 - Correlations of Technology and Safety Burden on Patient Experience

$15.00

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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Henry Pitt

In this session, the speaker will review an analysis of academic and community hospitals based on 12 high-technology services and the degree of safety-net burden. Results of the analysis indicated patient experience was statistically better when high-technology hospitals were compared to those with medium or low technology. Additionally, high safety-net burden hospitals had significantly worse patient experiences. The speaker will share why patient experience scores should be risk-adjusted for both technology and safety-net burden.