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Audio MP3 Download: $12
Audio Compact Disc: $15
On the journey to find the right metrics/analytics, Citrix discovered that
it is not an HRIS activity; it requires understanding of the users' needs,
how to prototype, and gain acceptance. They applied Design Thinking
processes to turn the metrics experience 180 degrees and get great
acceptance from HR and managers. Rich Berger and Keith Erickson will
demo the methodology and share the outcomes.
Presenter(s):
Rich Berger, HRIP, SPHR, Group Director, Global HRIS & Metrics, Citrix,
has over 30 years' experience as a practitioner and thought leader
in human resources and HR technology. At Citrix he is responsible
for global HRIS strategy, metrics & analytics, and HR technology for
employees.
Keith Erickson, Senior Manager, HR Metrics and Analytics, Citrix, has
been working in this industry for the past 13 years. His tenure has
included time with global life science, service & high-tech companies.
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