Highlights of the 2014 Towers Watson HR Service Delivery and Technology Survey
Brian Buck, Ed Miller
Format: MP3 Audio Download

Join Brian Buck and Ed Miller for a review of the 2014 Towers Watson HR Service Delivery and Technology Survey results. You'll hear about organizations' current and future plans with regard to employee and manager self-service. The presenters will explore current priorities and planned investments, results that organizations are expecting to achieve, and how they are using self-service to advance broader organizational goals such as improved management of talent and performance.They will use the survey data as a catalyst for discussion about how organizations can improve and expand their use of self-service.

Ed Miller, Senior Consultant, Towers Watson, has extensive experience helping organizations define their HR service delivery strategy and identifying solutions using technology, people, and/or outsourcing to enable results.

Brian Buck, Senior Consultant, Towers Watson, has more than 20 years of professional experience in both the HR consulting and financial services industries focused on deployment of technology to measurably improve perational effectiveness, service delivery and business results.