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 21476 - Front Office vs. Back Office ? You're Both Right! $20.00   
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Audio Recording - Download MP3 file

Roz Fulmer

You can spot the Baby Boomers at work. They?re team-oriented, believe long hours are crucial for paying your dues and will not leave the office until the work is done. The Gen Xers are fiercely independent and they value autonomy to achieve high-quality results. In contrast, Millennials (Gen Yers) thrive in a flexible, casual work environment and want constant feedback and recognition. Generation Z is following closely behind. As the first generation to have only known the digital world, they?re guaranteed to shake things up even more when they start entering the workforce within the next 10 years. What do they have in common? Learn how to communicate with each generation so that you can accommodate each individuals value system, attitudes and work styles to make it a win-win for everyone. Workplace dynamics are changing rapidly. Dental practices now face the challenge of accommodating very different mindsets. Attendees will explore how to put peoples' similarities first, their interest in participating in a great workplace, as the starting place for considering generational differences.

 






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