Format: Audio

MP3 Download $15
Compact Disc $20

Maribeth Woitas, Mike Fasbender, Eric Joncas

As the ?front door? to hospitals, the emergency department has a critical impact on the entire organization. In this session, presenters will discuss how Fairview Southdale Hospital utilized a transformational change model, compelling vision and robust tactical roadmap to drive improvement and rise from the 43rd to the 93rd percentile national rank.