From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Emily Emma, Anne M. Lasota

Keeping patients and their families well-educated throughout the hospital stay can have a significant influence on patient experience scores. Additionally, patients who are well-informed of their medications will be adherent to following the medication regime at home. In this session, speakers will describe how clinical nurses and nursing management collaborated to create an interactive patient experience while providing medication education. Attendees will learn how to integrate this innovative medication education tool, which benefits patients, their families and clinical staff, into their organization?s practice.