From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Martha Kronk, Ryan Abernethy

The key to reducing readmissions and improving patient outcomes can be found through a focus on care management, especially as it relates to transitions to home. In this session, attendees will discover a strategy for deploying a standardized care management program across a system that focuses on discharge planning and the transition to home. Attend this session to learn how to implement mutually negotiated discharge plans that improve patient readiness, outcomes and safety as well as understand how to work with individual hospitals, both on-site and remotely, to make the initiative a success across the entire system of care.