From the Press Ganey National Client Conference
Format: Audio - MP3 Download

Presenter: Mary Jo Assi

Are the results from recommended best practice strategies falling short of expectations? Organizations all over the country are voicing similar concerns. Join Press Ganey?s Associate Chief Nursing Officer, Mary Jo Assi, to hear data-driven strategies and best practices for succeeding with Compassionate Connected Care. Mary Jo will address the critical nature of consistency, human connection and caring in practice to accelerate and sustain improvement