Installation Failures and Solutions: Hardwood, Laminate, and Bamboo
Jon Namba
Format: Video of Slides with Synchronized Audio

Avoid costly callbacks! View seaming demonstrations in carpet and resilient flooring to understand the techniques that are required. See firsthand the “bad” seams and how these can be prevented. Seaming still appears to be the number one installation problem and that does not have to be the case for your company. If the appearance and location of seams are sold correctly and the installers understand the required techniques, this is one issue that should never surface. Don’t miss watching two industry experts create beautiful seams that ensure customer satisfaction every time!
Discover the required techniques to create seams that achieve customer satisfaction
Explore how to avoid difficult situations
Recognize the dealer’s responsibilities to sell the products that will achieve customer satisfaction
Identify the installer’s responsibilities to ensure that the flooring is correctly installed