Eric Dordel

Implementing Patient Experience Improvement Strategies Prevea Health climbed to the 92nd percentile while simultaneously growing geographically and financially. Simply known as ?The Promise,? our long-term, multifaceted model pulls together employees and physicians as one sustainable service culture. Now, no matter where patients may visit, Prevea operates as one experience. Through application of Service Moments behaviors, Physician Coaching and our 90s Plans, Prevea has undertaken many small changes that together have made an extraordinary difference. Medical Practice