Barton L Sachs, Christopher E. Rees
Creating a Culture for Sustainable Change
Survival in modern health care requires the dedicated efforts of multidisciplinary, collaborative, high-performing work teams (HPWTs). What is the ?secret sauce? to creating or identifying HPWTs? Recent sociological research ties organizational success to emotional- and social-intelligent group behaviors. The Medical University of South Carolina uses its annual Press Ganey survey data to analyze responses of 351 different work units to identify high-performing traits and behaviors. Medical University of South Carolina is a 2014 Press Ganey Success Story Award winner.
Employee Engagement, Culture
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