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 27936 - Increase Profits through Customer Loyalty $28.00   
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Format: Audio - Compact Disc or MP3 Download

Presenter: Connie Sue Centrella

There is a change in consumer buying behaviors. Survival of retail stores depends on strong customer loyalty, commitment and trust. This seminar provides 12 elements of great service which generates loyalty generating more profits.?

1. Develop a profit strategy to generate customer commitment.?
2. Identify elements of great service which enhances loyalty and builds TRUST.?
3. Analyze customer base to meet new buyer behavior.

 






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