From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Glenn Sommerfeld

Regularly scheduled huddles are one way to drive operational and patient safety improvements. In this session, attendees who are considering implementing systemwide huddles will learn how to ensure maximum attendance, timely starts and topic relevance. They will also explain how to measure the long-term impact of huddles on patient safety while ensuring that important, short-term huddle topics do not fall by the wayside. Ways to maximize the effectiveness of unit huddles also will be discussed.