From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Ann Quinlan-Colwell, Sarah Arthur

Along with the highest percentage of patients suffering from prescription opioid abuse and misuse in the country, New Hanover also has a significant population of patients with IV substance use disorder. In this session, attendees will learn how this organization created a multidisciplinary, holistic approach and process to effectively care for patients who are hospitalized for extended periods of time with serious medical conditions resulting from these disorders. Emphasis will be placed on how the New Hanover team?representing the areas of medicine, pain management, social work, pharmacy, case management and substance abuse?uses a consistent approach to develop effective individual care plans.