From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Sean Keyser, John Linkous

An organizational commitment to compassion has a direct correlation to sustained improvements in patient care, patient experience and caregiver engagement. In this session, presenters will reveal their strategies for delivering compassionate, connected care that have increased caregiver joy in the workplace and placed patients at the center of care. Ways in which these strategies can be customized and implemented to support other patient experience initiatives also will be discussed.