From the Press Ganey National Client Conference
Format: Audio - MP3 Download

Presenter: Paul Lambrecht, Katharine Perez

A safety management system is a critical framework for driving change and sustaining safety improvement across an enterprise. Guided by Press Ganey/HPI and the Zero Harm book, Inspira Health will illustrate the key components of this comprehensive framework: Commitment to Safety, Building a Culture of Safety, Reinforcing and Promoting a Culture of Safety, and Building a Learning Organization. Session attendees will also learn how Inspira implemented this framework and instilled High Reliability transformation across its acute care hospitals, employed physician practices, urgent care sites, a PACE program, an EMS system, and other ambulatory care services.