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 19920 - Complete Conference ASRW NACE 2012 MP3 CD-ROM
[CD-ROM]
$299.00   

Take the conference home with the
Complete NACE 2012 MP3 Audio Recordings on CD-ROM !

This interactive multimedia CD-ROM features Audio Presentations from all recorded sessions from the NACE 2012 Conference plus all availiable PowerPoint slides! Plays on any computer. MP3 audio files of each session to listen to on your MP3 player. NACE is and continues to be the world's collision repair event -- the only event specifically created and designed for the collision repair industry professional. Education at ASRW is carefully thought, crafted and put together by industry leaders for industry professionals just like you.


THIS CD-ROM PACKAGE INCLUDES ALL OF THESE PRESENTATIONS FROM THE CONFERENCE:

Item ID Wedneday, October 10, 2012 Speakers
19921 WE01 It's Not About the Car! A Customer Service Review Bob Keith, CARSTAR
19922 WE02 Improving Your Bottom Line with PDR Tommy Clayton, Tommy's Dent Service; Mike Wahl, Dents etc.
19923 WE03 Designing and Implementing a Complete and Thorough Repair Plan Tony Passwater, AEII
19925 WE05 Hiring 101 Maylan Newton, ESI
19926 WE06 Advantages of Internet Access in the Repair Shop to Increase Productivity Gary Hixson, Mitchell 1
19927 WE07 Improving Closing Ratio on Customer Pay Work Robert Rick, Gates; Steve Trapp, DuPont
19928 WE08 Creating Pay and Bonus Plans That Help You Attract and Retain a Quality Staff (Panel) Moderator: Stacy Bartnik, CARSTAR
19929 WE09 Be a Top 10 Tech: Tips & Techniques for Improving Your Diagnostic Efficiency Pete Meier, Motor Age
19930 WE10 The Problem with Reprogramming Mark Olinger, CARQUEST Technical Institute
19931 PC01 Insurance & Collision Repair: Issues 2013 Robert Passmore, PCIA
19932 WE11 The Art of the Deal - Acquiring & Developing New Locations John Walcher, Veritas Advisors, Inc.
19933 WE12 Marketing to Generations X and Y Bill Haas, Haas Performance Consulting LLC
19934 WE13 Paint and Materials: The Paradigm Shift Richard Palmer, Computer Logic
19935 WE15 Best Practices Using OEM Information Dan Espersen
19936 WE16 Guilty By Association - Defining Your Image Tony Nethery, COLORMATCH
19938 WE18 Welding Plastic with Nitrogen Kurt Lammon, Urethane Supply Co.
19939 WE19 Leadership Best Practices - How to Inspire, Delegate and Coach Your Team to Success Mike Anderson, CollisionAdvice.com
19940 WE20 Calming and Retaining Angry Customers Margie Seyfer, Impact Presentations
19941 WE21 Maximizing Your Lab Scope Efficiency Jim Morton, Morton's Automotive Technical Services
19942 WE22 Navigating the Electrical Road Map Carl Schweikert, CARQUEST Technical Institute
19943 WE23 Check In On the Social Scene Danny Sanchez, Autoshop Solutions
19944 WE24 Can't We All Just Get Along? Working with Generations X and Y (and everyone else) Bill Haas, Haas Performance Consulting LLC
19946 WE26 Being the Leader in Your Market Tony Passwater, AEII
19947 WE27 Taming the Beast: Success with Difficult People Byron Sabol, Sabol International Inc.
Item ID Thursday, October 11, 2012 Speakers
19948 TH01 Your New Transmission Business: How to Properly Perform Comprehensive Hybrid & Electric Vehicle Motor-Generator Testing Mark Quarto, AR&D
19949 TH02 Streamlined Diagnostics Donny Seyfer, Seyfer Automotive Inc.
19950 TH03 Be a Top 10 Tech: Tips & Techniques for Improving Your Diagnostic Efficiency Pete Meier, Motor Age
19951 TH04 Electronic Power Steering Jim Cokonis, CARQUEST Technical Institute
19952 TH05 Work/Life Balance Bryan Dodge, Dodge Development
19953 TH06 Parts Procurement Best Practices Mike Anderson, CollisionAdvice.com;Will Latuff,Latuff Brothers; andDanny Panduro
19955 TH08 SOS: A Social Media Intervention, Social Optimization Strategies for Your Business Liz Blackman, CollisionHub; Kristen Felder, CollisionHub
19956 TH09 Negotiating for Success - A Look at the Negotiations Necessary to Keep Your Collision Center On Top John Shoemaker, JSE Consulting LLC
19957 TH10 Lightweight Vehicle Structures - The Effect On the Collision Repair Industry Jason Bartanen, I-CAR; Steve Marks, I-CAR
19958 TH12 What It Will Take To Be Profitable in 2015 Matt Winslow, ATI
19959 TH13 Unlocking the Mystery of Factory Scan Tools (Panel) Moderator: Tony Molla, ASE
19960 TH14 Got Champions? Transforming Contacts into Advocates Byron Sabol, Sabol International Inc.
Item ID Friday, October 12, 2012 Speakers
19961 FR01 Business Process Engineering for Technicians Bill Haas,Haas Performance Consulting, LLC; and Donny Seyfer, Seyfer Automotive Inc.
19962 FR02 Modern Misfire Diagnosis - Part 1 Dave DeCourcey, CARQUEST Technical Institute
19963 FR03 Building a Team That Works Without You Bryan Dodge, Dodge Development
19964 FR04 Hire the Best & Avoid the Rest Norm Bobay, hireMAX
19965 FR05 Executing a Successful Exit Strategy Phil O'Connor,POC Collision, Inc.; Stuart Sorkin, Stuart H. Sorkin P.C.
19966 FR06 The Keys to Successful Estimating! A Panel Discussion of Information Providers (Panel) Moderator: Arthur Harris, DEG
19967 FR07 Internal Sales from Technician to Service Advisor Maylan Newton, ESI
19968 FR09 Enhanced Communication using SPEAK TWEAKS Jan Fox, The Communication Center
19969 FR10 Growing Opportunities in the Aftermarket for Hybrid Battery Pack Service Mark Quarto, AR&D
19970 FR11 Operation, Principles and Diagnostics of CAN BUS Jim Morton, Morton's Automotive Technical Services
19971 FR13 Modern Misfire Diagnosis - Part 2 Dave DeCourcey, CARQUEST Technical Institute
19972 FR14 Benchmarking a Job's Performance Standards Norm Bobay, hireMAX
19973 FR15 Check in On the Social Scene Danny Sanchez, Autoshop Solutions
19974 FR16 Financial Best Practices - If You Don't Measure It, You Can't Manage It Mike Anderson, CollisionAdvice.com
19975 FR17 The Keys to Successful Estimating! A Panel Discussion of Data Providers (Panel) Moderator: Dan Stander, FIX Auto Highlands Ranch
19976 FR18 Compensation Strategies That Work in Auto Service Shops (Panel) Moderator: Betty Jo Young, Young's Automotive Center
19977 FR19 Using Data & Technology to Take the Guesswork Out of Marketing Joe Gibson, CustomerLink
19978 FR22 Courageous Leadership for Women Denise Caspersen, ASA; Melissa Miller, CARSTAR
Item ID Saturday , October 13, 2012 Speakers
19979 SA01 Maximizing Your Lab Scope Efficiency Jim Morton, Morton's Automotive Technical Services
19980 SA02 New Vehicle Technologies Adam Robertson, CARQUEST Technical Institute
19981 SA03 Executive Coaching - Motivating Individuals to Excel Jill Meeuwesen, Synergy Management Consultans
19982 SA04 Asset Protection & Estate Planning Stuart Sorkin, Stuart H. Sorkin P.C.
19983 SA05 How to Avoid Problems with Wage & Hour Laws Brian Farrington, Brian T. Farrington Attorney at Law
19984 SA06 Strategies for Implementing Best Practices or SOPs in Collision Repair Mike Anderson, CollisionAdvice.com; Steve Trapp, DuPont
19985 SA08 What It Will Take To Be Profitable in 2015 Matt Winslow, ATI
19986 SA10 Enhanced Communication Using SPEAK TWEAKS Jan Fox, The Communication Center


 





About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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