Advantages of Internet Access in the Repair Shop to Increase Productivity
Gary Hixson, Mitchell1
Gary Hixson is a Market Manager at Mitchell1, a leading provider of Repair Information, Shop Management Software and CRM solutions to the Automotive Aftermarket. Hixson joined Mitchell 1 in 2004 and is responsible for product and market management of the Repair Information product line. Most recently he managed the release of ProDemand™, the industry-leading repair, diagnostic and maintenance information system. Hixson has overseen numerous Mitchell 1 product improvements including developing OnDemand Live for the OnDemand5.com repair information database, integrating repair information with numerous shop management solutions, and adding the CircuitSelect feature to Mitchell1's SVG wiring diagrams. He works closely with customers to drive feature design in the products at Mitchell1. Prior to Mitchell1, Hixson developed test equipment products for telecommunication technicians based upon SONET technology. He received a Bachelor of Science degree in Engineering and an MBA degree from Penn State University.