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 19949 - Streamlined Diagnostics - Donny Seyfer

Compact Disc

Streamlined Diagnostics
Donny Seyfer, Seyfer Automotive Inc.

A 90 minute tune up to insure you are using the latest diagnostic strategies and making sure that you get paid for what you do in ways that customers will appreciate. Learning Objectives: learn the latest techniques to make your diagnosis faster, more accurate and more profitable; learn the "point 5 to thrive" method of gathering useful information and determining what the true diagnostic charge should be all the while working with your customer's approval; learn about newer and better sources of service information and create a diagnostic strategy for your shop; learn ways to introduce less experienced techs to diagnosis with low risk to the shop and the journeymen techs.


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