Internal Sales from Technician to Service Advisor
Maylan Newton, ESI
Is communication between your Service Staff and your Technicians good? Then you probably don't need this class! If not, learn about Internal Sales, the processes and procedures between Service Advisor(s) and Technician(s) that make successful shops, successful! Learn to improve communications and work flow from the service advisor to the technicians, and improve the customer experience by improving communication.