90 minutes presentation
Models of Excellence are becoming increasingly popular in defining, predicting and improving performance in various roles in business, education, and government.
The keys to effective Models are:
- Focusing on a specific role in a specific context
- Having valid performance measures for the role
- Focusing on the key factors that are related to performance
- Understanding the art and science of building Models.
This program is an instructional/dialogue format program introducing the concept and method of building performance models based on metaprograms of high performers. The models are very powerful predictors (in some cases more powerful than competencies) for performance. Participants will learn about models, how they are built, and how to apply them in organizations to improve performance. Models of excellence have extensive applications in organizations including hiring, coaching, performance management, and succession planning. The program will include handout materials and discussions of cases from leadership, sales, a law firm, a call center, and others. The session will also include a discussion of the number one tool for assessing metaprograms in the building of models as well as additional tools to strengthen models by looking at additional power factors. Finally, all participants in the program will be offered a complimentary assessment that is used in building models of excellence. For information related to building Models of Excellence, see: www.iwaminstitute.com
Carl L. Harshman, Ph.D.
Carl L Harshman, Ph.D. is the founder and president of The Institute for Work Attitude & Motivation, an organization dedicated to education, research, and application of innovative tools for helping organizations, teams, and individuals achieve peak performance. During the last three decades Dr. Harshman consulted to major corporations and the social sector through Carl L. Harshman & Associates, Inc., an organizational development, leadership development, and performance consulting company headquartered in St. Louis, Missouri. In his work, Dr. Harshman merges practical experience with the study of human and organizational development.
Dr. Harshman’s undergraduate and doctoral degrees were conferred by The Ohio State University. He earned his master’s degree at Wright State University. In 1972 he joined Saint Louis University where he founded the Office of Institutional Research and later served as Director of Academic Planning. He was appointed dean of a new, innovative undergraduate college for working adults and served in that capacity for seven years during which time the college grew to over one thousand students and established a national reputation for quality in non-traditional learning
As he transitioned from the university to consulting, Carl was a leading edge consultant involved in a series of national initiatives to help large corporations change their cultures through employee involvement and increased emphasis on the human dimension of organizations. In the past two decades Carl’s work has expanded to include aligning business strategy and culture with the leadership of the organization. In that capacity, he works with organizational leadership teams in the creation and implementation of integrated strategies.
Consulting clients include corporation such as Ford Motor, John Deere, General Dynamics, Goodyear, Boeing, Engelhard, National Steel, DTE Energy, General Atomics, and USEC Inc. Public sector clients include the United States Navy, the State of Washington, King County (WA), and the Municipality of Metropolitan Seattle. In the early stages of his career, he consulted to a number of colleges and universities and has worked with Wyman Center, The Missionary Association of Mary Immaculate, and the Center for Principled Family Advocacy in the not-for-profit sector.
Dr. Harshman is a certified executive coach who works with executives and business unit leaders. His clients include a chairman of the board, chief executive officers, and key managers in businesses and the social sector. He is also certified in the use of strategic planning tools, executive assessment programs, and the Language and Behavior Profile.
Carl has presented at regional, national, and international meetings including the Association for Quality and Participation, Ecology of Work, Work in America Institute, the Industrial Relations Research Association, and the International Association for Business Ethics. He has also given commencement addresses at the high school and college levels.
He is Dr. Harshman is the senior author on four books: Teaming Up: Achieving Organizational Transformation, Team Training: From Start-Up to High Performance, Team Leader Training, and Managing Change: A Practical Guide for Transforming Organizations. He is the primary contributor to a video entitled “Troubled Partnerships: When Labor and Management Can’t Make It Work.” In 2009, The Institute published Carl’s latest book: Decoding Behavior to Improve Results. Carl is also the author or senior author on several articles in journals including a series of