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 17754 - Masterful Communications Skills - Jo Ann Pulver

Audio Compact Disc

Learn how to create the type of practice that will allow you to perform dentistry beyond insurance benefits. The course will include tips on the business systems and team communication necessary for comprehensive treatment including implant dentistry, while achieving greater case acceptance with patients overall.

Learning Objectives:
›› Understand the three stages of communication
›› Learn the concept of "relationship selling"
›› Conduct appropriate interviewing techniques to create a better connection with patients
›› Present cases with impact while successfully handling patient objections


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