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With the great expense that is poured into developing and acquiring
technology, HR departments have repeatedly found themselves
bemoaning poor adoption and usage numbers. More vexing still are the
stories of other organizations that have implemented identical platforms,
but with much different outcomes. The message, then, is that adoption
and implementation are far less about the technology than the people,
the process, and understanding of your own organization. In this
session, we will review the most common reasons implementations fail,
and simple steps technology owners can take to support early adoption
and long term usage.
Dwane Lay, SPHR, Six Sigma Black Belt, Head of HR Process Design,
Dovetail Software, works to analyze prospects' and customers' current
HR processes and recommends improvements to aid in adoption efforts.
He has experience working with HRIS management and implementation,
including optimizing the HR function to fully leverage new systems.