Denise Irizarry, Neil Fedders
Implementing Patient Experience Improvement Strategies
Crowding is a problem faced by every emergency department in this country. Tackling overcrowding in an ED is crucial to hospital flow and patient experience. Catholic Health Partners implemented objectives targeting overcrowding and committed to improving ED quality of care, efficiency and patient experience. In this session, presenters will share the health system?s journey using evidence-based practices and staff-led teams to improve the patient experience and deliver high-quality, efficient care in its EDs.
Emergency Department
|