Chances are, your pool or deck business will soon include Baby Boomers (born 1946-1964), Generation X (‘60s and ‘70s), and Gen Y (1982-2000). These groups don’t just think, talk, and work differently -- they have vastly different expectations of themselves, each other, and your company. This refreshingly practical session shows you how to “bridge the gap”?even between employees who are 40 years apart.
- Understand the expectations of Boomers, Xers, and Yers?
- Avoid becoming a Referee by encouraging employees to “intercommunicate”?
- Utilize the power of Recognition in your business across generational lines?
- Identify the best communication strategies for unifying your staff into one team
Target Audience: Architect/Designer, Builder/Installer, Consultant, Distributor/Supplier, Manufacturer, Professional Pool Mgmt., Retailer, Service/Maintenance