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 27825 - Nursing Transparency: A Springboard for Practice Change $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Carol Koeppel-Olsen

This session will describe how to use your electronic medical record to identify individual RN performance, outline nurse leader expectations and training to use individual RN HCAHPS data, describe individual RN expectations to improve HCAHPS performance, and report organizational outcomes.

 






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