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 27826 - Patient and Family Experience: Making Every Moment Matter $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Rachel Biblow, Alan Cohen

Health care leaders often hear about the importance of the patient and family experience of care ? and understand how much it matters. At its core, the patient experience is about meaningful interactions between patients and families and the health system. Learn about the journey Children?s Hospital of Philadelphia took to improve the patient experience and strategies you can utilize within your organization.

 





About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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