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 27830 - Driving Change with Patient and Family Advisory Councils $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Char Ryan, Kaitlin Alderete

In this session, attendees will learn how to engage patients and staff in the development of a patient and family advisory council and the importance of a strong culture as the foundation between advisory councils and caregivers. Speakers will share how to sustain your advisory council by engaging your patient-experience department in person-centered tactics.

 






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