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 27853 - Interactive Empathy: Achieving Comfort, Professionalism and Respect $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Beth Bacher, Beth Mooney

Attendees will learn strategic approaches to teaching and practicing empathy, including an interactive exercise to demonstrate how empathy can create a culture of comfort, professionalism and respect. The speakers will demonstrate a mindfulness component that provides staff several stress-reducing tools to help them enter into the moment and connect with themselves, patients and each other.


About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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