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 27868 - Adapting Patient Experience Strategies to Enhance the Home Health Environment $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Rebecca Skrine, Rebecca Cartright

Moving home care, hospice and home infusion from a hospital-based model to a system model requires setting new expectations and aligning processes across multiple disparate locations. Learn about home care-specific models for teach back, rounding on staff, virtual rounding on patients/caregivers and Compassionate Connected Care?. These initiatives can standardize operational and clinical processes and enable delivery of patient-centered care that positively impacts the patient experience in the home care environment.


About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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