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 27897 - CURO Conversations: Enhancing Patient Relationships through Effective Communication $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Gieselle Poveromo, Yolanda Moore, Justin F. Haynie

CURO is a framework for effective communication comprising four elements: Caring, Understanding, Reveal and Relate, and Outcomes. Learn about this physician-led and physician-sponsored approach to improving communications that incorporates educational sessions, videos, interactive discussions and activities on the techniques, benefits and challenges of implementing the model. Speakers will share examples of key techniques, how to position CURO conversations from the patient and provider perspectives, and how the model can create positive outcomes on both sides.


About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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