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 *Complete 2017 Press Ganey Executive Leadership Conference Audio Recordings $219.00   
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Available on CD-ROM or USB Flash Drive

This interactive multimedia CD-ROM or USB Flash Drive features All sessions live audio in MP3 format recorded at Press Ganey Executive Leadership Conference Nov. 1-3 2017!

This package includes all of the sessions from the Press Ganey Executive Leadership Conference, plus selected sessions from the National Client Conference.

MP3 audio files of every session. Captured LIVE during the conference. Plus also includes handouts of all the sessions.

Listen on your computer or fill your iPod or favorite MP3 player with all the live audio from every session.


Item Wednesday, November 1, 2017  
Executive Leadership Conference  
29773 The Magic behind Health Care Innovation Jason Randal
29774 Building a People-Centered Health System in an Uncertain Time Richard Gilfillan
Item Thursday, November 2, 2017  
Executive Leadership Conference  
29775 Transformation from the Ground Up Elliot Joseph
29776 Value-Based Physician Compensation Seth Wolk, Brian Phillips, Doug Apple, Polly Krywanski
29777 Leading with Emotional Intelligence: Lessons from Kindergarten to the Board Room and Back Patrice Weiss
29778 Delivering on the Promise of Patient- and Family-Centered Care Kurt Newman
Item Friday,  November 4, 2016  
National Client Conference Breakout Sessions  
29749 Positively Impact Connections in the Radiology Department Becky Allen
29750 Leveraging ED CAHPS to Improve the Patient Experience Walter Stewart, Erin Cornman
29751 The Quest for High Reliability: Everyone Is a Caregiver Thomas "Dusty" Derringer
29752 The TEAM (Teach, Engage, Appreciate, Motivate) Approach to Improving Patient Experience Kristen Barboza, Tammy Adkins
29753 Maintaining Patient Satisfaction in a Collaborative Outpatient Setting Erin Kistler, Frank Gullotto
29754 An Economical Approach to Effectively Engaging Caregivers Donna Geiss, Christopher Mastromano
29755 Reconnecting the Passion in Health Care: Model Unit Training Suzanne Sterchi, Laurel Ris, Katie Moore
29756 A Panel Discussion on Building Physician Resilience  Thomas H. Lee, Deirdre Mylod, Thomas Howell, Dale Glenn, Ghazala Sharieff, Rana Awdish
29757 Predictive Analytics for Patient Experience Improvement Iyue Sung
29758 Creating a Strategic and Sustainable Patient Experience Plan Kira Bowers
29759 Sustaining High Patient Experience Scores in the Emergency Department Heather McKenzie, Brenna Born
29760 Extending Patient Experience to Mission, Vision and Values Karla Schardin, Chris Matuseski
29761 Identifying Burnout and Building Resilience to Reduce Caregiver Suffering Sandra Tobar, Ashley Guidroz
29762 Using Nurse Leader Rounding to Take Your Organization to the Next Level Andrea Truex
29763 Improving Patient and Provider Experience with Relationship-Centered Communication Alpa Sanghavi, Janet Chaikind
29764 Using Emotional Intelligence Training and Coaching to Build Nurse Resilience Phyllis Quinlan, Lincy Philip
29765 CAHPS ​across the Continuum Jodie Cunningham, Kaycee Glavich
29766 Evidence-Based Strategies to Achieve Quiet at Night Laura McNicholl, Julie Hudtloff
29767 Improving Communication about Medication Using Lean Methodology Brianne Monahan, Bonnie Edwards
29768 Culture: The Catalyst to Improve Workforce Commitment in the Post-Acute Setting Lois Bentler-Lampe, AJ Querciagrossa
29769 Shadow Coaching to Improve Medical Practice Performance and Patient Experience Joanne Skorupski, Elan Melamed
29770 Cultivating and Preserving Workplace Culture to Achieve Success Ramona Basnight
29771 Development and Implementation of a Pain Management Program in an Acute Care Setting Misty Curtiss, JoEllen Maurer
29772 A Multispecialty Physician Group’s Transparency Journey Kim Croft, Brian Schack


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