From the Press Ganey National Client Conference
MP3 Download $10
Compact Disc $20
Presenter: Amy Walker
Ongoing research supports the concept of highly engaged employees and their ability to generate better patient outcomes. Increases in engagement levels produce further benefits, such as improved quality and safety of services, better employee health and well-being, lower absenteeism and turnover, and ?better financial results. With the high amount of complexity in today?s health care environment, engagement is critical to success. Attend this session to learn how to develop strategies for improving engagement within Tier 3 work units, the greatest group of untapped potential needed to grow and sustain an engaged workforce.