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 29715 - Continuously Improving Service (and All Measures) at BSWH: A New Model $10.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Steve Hoeft

Baylor Scott & White Health is building a wide and deep culture of continuous improvement in which every person, every day, has the ability to improve every important measure. Attend this session to learn more about the BWSH commitment to continuous improvement, as well as how to assess your organization?s performance and develop a strategy to ensure the delivery of safe, high-quality, compassionate patient care.


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