From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Donna Geiss, Christopher Mastromano

Financial support for major initiatives does not always exist, even when focused improvement is needed most. Although monetary support can be a critical factor to jumpstart improvement, simply identifying themes from survey results allows cross-functional leaders to focus on the areas that matter most to employees and their level of workplace satisfaction. Attend this session to learn the keys to focusing on acknowledgment, communication, kindness and respect in order to economically transform engagement.