From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Jodie Cunningham, Kaycee Glavich

The number of patient experience surveys required by regulatory mandate continues to increase dramatically. This session will provide the latest updates on CAHPS surveys for patients who are cared for in a variety of settings, from medical offices to home care. The session will include a review of the latest rules and regulations for each setting. Attendees will leave with knowledge of the timing for implementation and administration details.