From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Laura McNicholl, Julie Hudtloff

Restful sleep is key to a successful recovery, yet every hospital struggles with maintaining a quiet noise level at night. As overall hospital noise levels continue to rise, it is important that purposeful efforts are made to reduce noise in order to improve the quality and experience of care. Attend this session to hear about a bundled approach built on evidence-based practices that helped one surgical unit increase patient experience scores and sustain the improvement.