Presenter: Debra Udey

Format: Audio - MP3 File Download $18

Effective communication is a part of every interaction with every patient. This course will address the interactions that all staff members have with patients. Tips and suggestions will be offered to deal successfully with all types of patients to enable them to understand the information they need to enhance their experience in the office. Making the office experience better for patients also makes it easier for the office staff to interact with them. Come listen to ideas that can make communicating with patients easier and more effective for all.