Available in 2 formats:
Audio MP3 Download: $10
Audio Compact Disc: $15
||Debbie Castagna, is cofounder of both the Practice Source, which provides practice management consulting and training programs, and the Consulting U, an intensive master’s training program for dental management consultants.
||Virginia Moore, is cofounder of the Practice Source, which provides practice management consulting and training programs. She has coauthored numerous training books and e-books.
You work hard to find new patients, and even harder to keep them. So why do some patients just fade away? It’s a problem many dental practices face, but there are easy solutions you can implement that will make a difference. Learn proven techniques to keep this very important part of every practice strong!
- Learn steps needed to determine recare protocols
- Identify effective communication techniques to improve the handoff between the hygienist and the administrative team
- Understand techniques to keep the schedule full
- Discover ways to never let patients slip through the cracks