| Item |
Wednesday, November 1, 2017 |
|
| Executive Leadership Conference |
|
| 29773 |
The Magic behind Health Care Innovation |
Jason Randal |
| 29774 |
Building a People-Centered Health System in an Uncertain Time |
Richard Gilfillan |
| Item |
Thursday, November 2, 2017 |
|
| Executive Leadership Conference |
|
| 29775 |
Transformation from the Ground Up |
Elliot Joseph |
| 29776 |
Value-Based Physician Compensation |
Seth Wolk, Brian Phillips, Doug Apple, Polly Krywanski |
| 29777 |
Leading with Emotional Intelligence: Lessons from Kindergarten to the Board Room and Back |
Patrice Weiss |
| 29778 |
Delivering on the Promise of Patient- and Family-Centered Care |
Kurt Newman |
| Item |
Friday, November 4, 2016 |
|
| National Client Conference Breakout Sessions |
|
| 29749 |
Positively Impact Connections in the Radiology Department |
Becky Allen |
| 29750 |
Leveraging ED CAHPS to Improve the Patient Experience |
Walter Stewart, Erin Cornman |
| 29751 |
The Quest for High Reliability: Everyone Is a Caregiver |
Thomas "Dusty" Derringer |
| 29752 |
The TEAM (Teach, Engage, Appreciate, Motivate) Approach to Improving Patient Experience |
Kristen Barboza, Tammy Adkins |
| 29753 |
Maintaining Patient Satisfaction in a Collaborative Outpatient Setting |
Erin Kistler, Frank Gullotto |
| 29754 |
An Economical Approach to Effectively Engaging Caregivers |
Donna Geiss, Christopher Mastromano |
| 29755 |
Reconnecting the Passion in Health Care: Model Unit Training |
Suzanne Sterchi, Laurel Ris, Katie Moore |
| 29756 |
A Panel Discussion on Building Physician Resilience |
Thomas H. Lee, Deirdre Mylod, Thomas Howell, Dale Glenn, Ghazala Sharieff, Rana Awdish |
| 29757 |
Predictive Analytics for Patient Experience Improvement |
Iyue Sung |
| 29758 |
Creating a Strategic and Sustainable Patient Experience Plan |
Kira Bowers |
| 29759 |
Sustaining High Patient Experience Scores in the Emergency Department |
Heather McKenzie, Brenna Born |
| 29760 |
Extending Patient Experience to Mission, Vision and Values |
Karla Schardin, Chris Matuseski |
| 29761 |
Identifying Burnout and Building Resilience to Reduce Caregiver Suffering |
Sandra Tobar, Ashley Guidroz |
| 29762 |
Using Nurse Leader Rounding to Take Your Organization to the Next Level |
Andrea Truex |
| 29763 |
Improving Patient and Provider Experience with Relationship-Centered Communication |
Alpa Sanghavi, Janet Chaikind |
| 29764 |
Using Emotional Intelligence Training and Coaching to Build Nurse Resilience |
Phyllis Quinlan, Lincy Philip |
| 29765 |
CAHPS across the Continuum |
Jodie Cunningham, Kaycee Glavich |
| 29766 |
Evidence-Based Strategies to Achieve Quiet at Night |
Laura McNicholl, Julie Hudtloff |
| 29767 |
Improving Communication about Medication Using Lean Methodology |
Brianne Monahan, Bonnie Edwards |
| 29768 |
Culture: The Catalyst to Improve Workforce Commitment in the Post-Acute Setting |
Lois Bentler-Lampe, AJ Querciagrossa |
| 29769 |
Shadow Coaching to Improve Medical Practice Performance and Patient Experience |
Joanne Skorupski, Elan Melamed |
| 29770 |
Cultivating and Preserving Workplace Culture to Achieve Success |
Ramona Basnight |
| 29771 |
Development and Implementation of a Pain Management Program in an Acute Care Setting |
Misty Curtiss, JoEllen Maurer |
| 29772 |
A Multispecialty Physician Group’s Transparency Journey |
Kim Croft, Brian Schack |
