| Item |
Monday, November 18, 2019 |
|
| Executive Leadership Conference |
|
| 32963 |
From Strategy to Action: Aligning Leadership to Accelerate Enterprise-wide Transformation |
Chris Van Gorder, FACHE , Ghazala Sharieff, MD, MBA |
| 32964 |
Honoring the Mission: AdventHealth’s Consumer Transformation |
Terry Shaw, Daryl Tol |
| Item |
Tuesday, November 19, 2019 |
|
| Executive Leadership Conference |
|
| 32965 |
Accelerating Innovation in Health Care: Strategies for Developing High Performing Teams |
Karen Grimley |
| 32966 |
The Chief Executive’s Role as a Steward for Advancing Organizational Culture |
Christopher Howard, Lynn Skoczelas |
| 32967 |
Mapping a New Vision to Meet Patient and Provider Expectations |
Shannon Phillips |
| 32968 |
Earning Loyalty: Innovative Patient Experience Metrics and Approaches |
Adrienne Boissy, |
| Item |
Wednesday, November 20, 2019 |
|
| National Client Conference Breakout Sessions |
|
| 32930 |
Transforming the Patient and Care Team Experience through Integrated Rounds |
Kristy Alfano, Nan Apps Maijala, Sheri Renaud |
| 32931 |
Improving the Patient Experience through Increased Patient Access |
Ramzey Ibrahim, Carrie Rys |
| 32932 |
Moving Beyond the Data to Make Meaningful Patient Connections |
Ed Hubel, Amy Huveldt, Sean Lynch |
| 32933 |
Every Nurse Matters: Leading a Legacy of Engagement |
Lori Wiegand, Shelley Nguyen |
| 32934 |
From Great to Best: Leveraging Engagement Data to Unleash Your Organization’s Full Potential |
Sara Jones, Dennis Lennon |
| 32935 |
Creating and Sustaining a Patient Experience Strategy in the ED |
Denise Cole-Ouzounian, Lisa Pickarts, Christy Wehler |
| 32936 |
Using Data and Analysis to Customize Medical Practice Improvement Activities |
Justin Cook, Kyle Garrett |
| 32937 |
Improving Nurse Retention Drives Winning Patient Experience |
Randall Caldwell, Denise Carter |
| 32938 |
Driving Engagement and Improvement through Education, Coaching, and Resources |
Anne Grill, Ravi Nemivant |
| 32939 |
33,000 Reasons to Create a Fair and Just Culture |
Marty Everhart, Emily Halu |
| 32940 |
Using High Reliability to Reach a Zero SSI Rate for Nearly Two Years |
Kristen Farmer, Katherine Leech |
| 32941 |
Leveraging Data-Driven Insights to Drive Sustainable Improvement |
Thomas (Dusty) Deringer |
| 32942 |
Check-In Best Practices Improve Patient Experience and Engagement |
Tracey Green, Kellie Rosier |
| 32943 |
Improving Access to Care, Focusing on One Patient, One Record, One Journey |
Rosalind Washington |
| 32944 |
Building Leadership Resilience to Drive Employee Engagement |
Meagan Sutton, Edda Tinis |
| 32945 |
The ROI of Culture Transformation |
Terry Rusconi |
| 32946 |
Using Patient Experience Insights to Move to a Patient-Focused Culture |
Kathy Denton, Elizabeth Garcia |
| 32947 |
Our Journey to Transparency: Lessons Learned |
Theresa Varughese, David Clinkscales |
| 32948 |
Decreasing Workplace Violence in Behavioral Health Care |
Katherine Avery, Paula Bostwick |
| 32949 |
Adopt a Doc: Partnering Physician Leaders and Administrators to Drive Excellence |
Shai Gavi, Beverly Natale |
| 32950 |
Rowing in Unison: Building Consistent Cause Analysis Methods in a Large System |
Terrie Van Buren |
| 32951 |
Engaging Physicians in the High Reliability Journey |
Michael Ietta, Rakesh Sharma |
| 32952 |
Educating Staff to Better Educate Patients through an Effective Discharge Program |
Anne Michelle Sension, Lindsey Teefey, Robert Williams |
| 32953 |
Developing a Leader Rounding Program to Enhance the Patient Experience |
Dustin Webb |
| 32954 |
Fostering a Patient-Centered Culture through Education and Engagement |
Beth Brown, Dawn Robbins |
| 32955 |
Leveraging Engagement: Aligning a Divergent Team to Defeat Any Giant |
Matt Troup |
| 32956 |
Achieving Positive and Sustainable Patient Experience Outcomes in the Outpatient Setting |
Kelly O’Brien, Dawn Williams |
| 32957 |
Creating Consistent Practices and Care Delivery in a Growing Medical Practice |
Kent Lockart, Matt McNabb |
| 32958 |
Achieving Nursing Excellence through Shared Governance |
Diann Johnston, Julie Villa |
| 32959 |
Inspiring, Motivating, and Engaging Others to Sustain Hourly Rounding |
Mindy Spigel, Kari Vandagriff |
| 32960 |
Observing Provider Communication in the Exam Room to Create Sustainable Improvement |
Jason Valle |
| 32961 |
The Importance of Leader Rounding to Sustain a High Reliability Organization |
Lesli Giglio, Jack Soterakis |
| 32962 |
Developing and Implementing a Safety Management System across a Health System |
Paul Lambrecht, Katharine Perez |
