From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Tony Urbina

Learn about implementing a purposeful process to engage, transform and empower leaders. Leadership that motivates and inspires their staff will achieve extraordinary sustained results. Additionally, highly engaged staff can drive dramatic culture change. ?The speaker will explore the University of Toledo Medical Center?s journey of creating an ongoing meaningful leadership and mentorship development program.