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 27870 - Accelerating the Ambulatory Patient Experience through Clinical Engagement $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Alan Dubovsky, Joseph John

Emory Clinic created the Patient Satisfaction Acceleration Team (PSAT) to help build the ideal patient and family experience. Together, administration and clinic leadership engaged the clinical care team, creating a partnership that would assist in bridging the gap between administrative processes and the needs of the clinical workforce. During this session, you?ll hear ideas around building provider engagement, how to include, engage and recognize the clinical care team, and suggestions to sustain momentum within patient satisfaction enhancement efforts.


About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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