Fleetwood Onsite Conference Recording - Conference presentation capture Contact  |  My Account  |  Cart Contents  |  Checkout   
  Home » Massachusetts Dental Society » Yankee Dental Congress 2012 » CD

Previous Product  Product 44 of 69  Next Product   From: Yankee Dental Congress 2012

 
 17783 - Effective Strategies for Tough Questions and Difficult Patients - Robin Wright, PhD
[CD]
$15.00   

Audio Compact Disc

A no-nonsense approach for working with difficult patients will encourage a calm, positive attitude towards dentistry and create patient satisfaction. This true-to-life course provides great answers to 25 of the most difficult questions ranging from appointment complaints, treatment concerns, and financial objections.

Learning Objectives:
›› Present a positive image of a caring, quality practice
›› Solve patient problems in less time
›› Motivate patients toward treatment acceptance
›› Reach agreement with angry and confused patients
›› Turn challenging conversations into a chance to sell patients on your practice

 





About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

 Copyright © 2019 Fleetwood Onsite Conference Recording


Fleetwood Facebook Page Follow us on Twitter Fleetwood on YouTube