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 31628 - Leading for Service Excellence $25.00   
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Presenter: Barbara Khozam

Format: Audio - MP3 File Download $25 or Compact Disc $45

The purpose of this course is to provide practical leadership skills to enhance employee engagement for the ultimate goal of increasing patient satisfaction and profitability. This course will increase the attendees awareness of their own leadership skills and teach ways to improve motivation, communication, and accountability with all employees. Attendees will be provided with the data and rationale to make changes in order to increase employee engagement while improving patient satisfaction and the overall patient experience.

 





About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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