Presenter: Brenda McNulty
Format: Audio - MP3 File Download $18
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude with them each day. That?s the FISH! Philosophy. An environment in which people are truly connected to their work, to their colleagues, and to their customers. FISH! is the story of Seattle?s World-Famous Pike Place Fish Market- a shop full of fishmongers spending their grueling, stinky, 12-hour shifts stocking, selling, and packing fish. Typically, it would be the last place you?d look for great customer service, but in this incredible work environment using the FISH! Philosophy, employees don?t just fill orders, they fill people with fun, friendliness, attentiveness, and enthusiasm. Their story has resonated with everyone and it?s easy to see why thousands of organizations worldwide are adopting the FISH! Philosophy and learning that these principles of the market are actually truths for everyday life. The bottom line? FISH! is creating a new reality that won?t only change the way you think of work- it might just change your entire view on life. The course is helping organizations worldwide use the FISH! Philosophy to improve customer service, teamwork, employee engagement, retention, recognition, and leadership. Southwest Airlines, Apple, Amazon.com, and BMW are just a few of the many organizations successfully using the FISH! Philosophy. The FISH! Philosophy is easy to integrate and its fun, fast paced concept will engage and energize all participants.