| 22461 |
Social Media and Web Boot Camp 1: Digital Basics |
Christine Whittemore |
| 22462 |
Installation Failures and Solutions: Hardwood, Laminate, and Bamboo |
Jon Namba |
| 22463 |
Adding Restoration to Your Existing Stone Business |
Ted MacFadden, Tom McNall |
| 22464 |
Choosing the Right Installation Methods and Flooring Materials Using TCNA Service Ratings |
Neil McMurdie, PhD, Bill Griese, Dan Marvin |
| 22465 |
Countertop Installers Forum: Solutions to the Most Common Problems |
Brandon Maldonado, Buddy Ontra, Todd Luster |
| 22466 |
Social Media and Web Boot Camp 2: Lead Generation with Social Media |
Christine Whittemore |
| 22467 |
Grout: Your Choice Really Matters |
Mike Micalizzi, Dave Corey, Steve Taylor |
| 22468 |
The Science of Sealing Stone |
David Bonasera, George O'Regan |
| 22469 |
Anchored and Direct Adhered Stone Design and Installation: New Challenges |
Rodney Harvey |
| 22470 |
Social Media and Web Boot Camp 3: Developing an Integrated Online Strategy |
Christine Whittemore |
| 22471 |
All Things Marble: The Stone, Installation Considerations, and Proper Care and Maintenance |
Danny MacNair, Rod Sigman, James Woelfel |
| 22472 |
Cork, Wood, and Leather: Sales, Specification, and Installation |
Fred Jackson, Keith Graves |
| 22473 |
Saving Your Greatest Asset with a Valuation and Business Succession |
Bart Basi, PhD |
| 22474 |
Carpet Fibers: New Technologies and Advancements You Should Know to Keep You Out of Trouble |
Lewis G. Migliore |
| 22475 |
Team Stone Design: Architects, Designers, and Fabricator/Installers Working Together |
Lisa Dirk, Scott Lardner |
| 22476 |
Identifying and Installing Today’s Carpets |
Robert Varden |
| 22477 |
The Art and Science of Engineered Materials - Quartz, Concrete, and Terrazzo |
Fred Jackson, Keith Graves, Daniel Dauchess |
| 22478 |
The Ins and Outs of Waterproofing and Crack Isolation Membranes |
Steve Taylor |
| 22479 |
The New Healthcare Law and the Tax Code |
Bart Basi, PhD |
| 22480 |
The Customer Said Yes! Now What Should I Do? - Increasing Repeat and Referral Business |
Brian Gracon, PhD, Paul Friederichsen |
| 22481 |
Cash Is King for the Small Business Owner - 6 Tips for Improving Cash Flow |
Leslie Shiner |
| 22482 |
Glass Tile: A Journey through Design, Color, Application, and Installation |
Scott Fleming, Michele Aloe |
| 22483 |
The Essentials of Stone Maintenance and Restoration Forum |
Brian Kornet, Dave Walton, Gregg Laviolette, Tim Connelly |
| 22484 |
Floating Floor Surfaces |
Jonathan Train, Kevin Flannigan |
| 22485 |
Care and Maintenance of Cork, Bamboo, and Hardwoods |
Brett Miller |
| 22486 |
Employee vs. Contractor: Does the Customer Care? Should She? |
Tom Jennings, Roland Thompson |
| 22487 |
Family Business – Protecting the Family and the Family Business |
Scott Lardner, Tiffany Aryeh, Aaron Pirner, Jeff Train |
| 22488 |
How to Make Money as a Fabricator |
Mark Lauzon, Duane Naquin, Joey Marcella |
| 22489 |
The Natural Stone Council - The Pathway to Sustainability |
Jack Geibig, PE, Brenda Edwards, Bernard Buster, Kianda Franklin |
| 22490 |
How to Use CEU Courses to Build Relationships with Architects and Designers |
Sarah B. Kelly, Vincent Moiso |
| 22491 |
Measuring Key Performance Indicators for Greater Profit |
Nick Began, Paul Menninger |
| 22492 |
Floor Flatness for Ceramic and Stone Tile Installation |
Mike Little |
| 22493 |
Seven Habits of Highly Effective Small Business Owners |
Sam Allman |
| 22494 |
Six Elements of a Powerful Showroom |
Chris Ramey |
| 22495 |
Color, Style, and Floor Décor - Geography Matters |
Annette Callari |
| 22496 |
The Next Generation Bathroom: Barrier-Free Tiled Showers |
Andrew Acker |
| 22497 |
How to Make $50,000 in 50 Minutes |
David Romano |
| 22498 |
Implementing Safety in Your Stone Warehouse and Fabrication Shop |
Jim Nikolopoulos, Lisa Dirk |
| 22499 |
Increase Sales and Operational Efficiencies by Becoming MIA Accredited |
Jon Lancto |
| 22500 |
New Stone Restoration and Maintanence Standards |
Keith Graves, Brian Kornet, Chuck Muehlbauer |
| 22501 |
Beyond The Floor |
Cynthia Hubbell, Mark Woodman, Mike Standridge, Michele Aloe, Susan Homan |
| 22502 |
Introduction to Radiant Floor and Radiant Wall Heating Systems |
Mark Eatherton |
| 22503 |
CSI (Critical Stone Investigation): How Geology and Installation Affect Stone Restoration |
Rawi Tabbah, David Bonasera, Chuck Muehlbauer |
| 22504 |
Secrets to Selling Sophisticated Surfaces: Selling to the Affluent and Interior Designers |
Chris Ramey |
| 22505 |
Grout Residues: Causes, Prevention, and Solutions |
Mike Micalizzi, Noah Chitty, Rod Sigman |
| 22506 |
Profit Potential: Learn Methods to Capture Retail Customers and Increase Your Profits |
Mark Lauzon |
| 22507 |
Residential Countertop Fabricators Forum |
Joey Marcella, Marco Duran, Michael Reis, Tony Malisani, Ron Hannah |
| 22508 |
Finding and Keeping Talented Employees |
Sam Allman |
| 22509 |
The Challenges of Installing Large Format Porcelain Tile and Stone |
Michael Granatowski |
| 22510 |
How to Resolve Difficult Selling Situations and Close the Sale |
Warren Tyler |
| 22511 |
Understanding Operational Costs of a Stone Fabrication Facility |
Paul Menninger, Nick Began |
| 22512 |
Design and Color Trends for 2014-2015 |
Victoria Redshaw |
| 22513 |
The Geology of Dimension Stone |
Chuck Muehlbauer, Mike Anson |
| 22514 |
Understanding Moisture Related Flooring Failures |
Peter Craig |
| 22515 |
Installation Failures and Solutions: Tile |
Mike Micalizzi |
| 22516 |
Skyrocket Your Sales: Selling Your Full Price Offer in a Discounted World |
Beverly Koehn |
| 22517 |
Using Proven Moisture Management Systems for Successful Stone Tile Installations |
Scott Worthington, Rod Sigman |
| 22518 |
Building Performance Trends and Best Practices with Natural Stone |
Stephanie Vierra |
| 22519 |
How to Effectively Deal with the Mobile Enabled Shopper |
James Dion |
| 22520 |
Best Practices Forum: A Conversation with Successful Flooring Retailers |
David Snedeker, Darren Hearns, Kelly Taylor, and Scott D. Perron |
| 22521 |
Staying MSHA/OSHA Compliant - Creating a Culture for Behavioral Based Safety and Compliance |
Moe Bohrer, Monica Gawet, Scott McKenna, Mark Savit |
| 22522 |
The Psychology of Price and Why It Matters |
James Dion |
| 22523 |
Sound Reduction Membranes: Sorting the Myth and Mystery Out of Sound Reduction Numbers |
Brian Pistulka |
| 22524 |
Carpet Installation: The Issues, The Answers, and the New S-600 Standard |
Robert Varden, Larry Cooper |
| 22525 |
Mitigating the Effects of Moisture in Concrete Subfloors |
Peter Craig |
| 22526 |
Stone Fabrication - The Art of Setting Customer Expectations |
John Cogswell |
| 22527 |
Networking is Not a Dirty Word - Network to Increase Sales and Grow Your Business |
Beverly Koehn |
| 22528 |
The Process of Selecting Natural Stone - Selection to Installation |
Aaron Hicken, Luke Wilson, Kathy Spanier, Ross Nadeau, Jeremy Simmonds |
| 22530 |
Understanding Thin Tile Installations |
Benjamin Szell, Neil McMurdie, PhD, Noah Chitty, Dan Marvin |
| 22531 |
Commercial Jobsite Stone Repair Forum |
Richard Troutte, Robert Zavagno, Jr., Paul Klees |
| 22532 |
Proper Substrate Preparation for Hardwood, Laminate, and Bamboo |
Jon Namba, Jeff Johnson |
| 22533 |
Provide Extraordinary Service for your Customers by Adding Additional Product Lines and Services |
Larry Cooper, Duane Naquin |
| 22535 |
Transform Your Shop into a Fully Digital Operation |
Evan Kruger, Jeff Erickson |
| 22536 |
Avoiding Problems with Hard Surface Floor Covering: Getting the Right Product in the Right Place |
Lewis G. Migliore |
| 22537 |
How to Build Motivation and Eliminate Stress in Your Business |
Lisbeth Calandrino |
| 22538 |
How Much Does It Cost to Put an Employee in the Field? |
Leslie Shiner |
| 22539 |
It's All About MeconomicsSM! – Marketing and Sales Strategies for Consumers’ Shifting Buying Habits |
Brian Gracon, PhD |
| 22540 |
Trends Terrorizing the Floor Covering Industry |
Chris Ramey and Kemp Harr |
| 22541 |
Instant Website Analysis |
Marty Gould |
| 22542 |
10 Ways to Use Customer Service to Make Your Business More Profitable |
Lisbeth Calandrino |
